Frequently Asked Questions

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Two main things. First, we help clean up and strengthen your digital presence, and we help shape creative ideas. That can mean tightening your website, improving your online messaging, or helping you shape ideas you’re still figuring out.

Second, we help support your creative projects and give guidance to develop your ideas. Sometimes that can be a story, a script, or a creative project that needs direction. Other times it can be a bringing an idea to life from scratch if you are not sure where to start.

As much as you need. Some people want light guidance. Others want someone sitting beside them in the process. We’re comfortable with both and we tailor our process to your exact needs.

If you need structure for your website, we can help. If you need guidance on a story or idea, we can help with that too. Many clients come to us for both.

A fair question! When we talk about defining your web strategy, it’s mostly about making your website easier to understand and easier to use. We look at how your business goals line up with what your audience wants, then shape the site so the two meet in a clean way. That can include SEO fixes, clearer messaging, and restructuring pages so people actually take the actions you want them to take.

Usually it starts with a short conversation about what you’re trying to fix, build, or understand. From there, we map out a simple plan so you know what’s coming and what’s not. We then review the plan with you, get your feedback, make any necessary adjustments, and then put the plan into action.

We start by asking simple questions. What are you trying to say? Who are you talking to? What do you want people to do or feel? These questions help you hear yourself clearly, which is often half the work. Many people do not realize they are unsure about their goals until they try to answer them. Once everything is spelled out, the next steps become much clearer for your brand, your project, and the people you want to reach.

We listen first. You talk through what you’re thinking, what you’re unsure about, and what you hope the idea becomes. From there, we help you sharpen the message, develop the structure, and give the project a clearer direction.

Everyone has a story, even if they don’t see it yet, and that our goal is to bring out that side of you, your business, or project that is just waiting to be told. We help you sort through your thoughts and pull out what matters to form it into something that feels true to you.

We work with all types of companies, independent creatives, and people who just need help getting a personal project off the ground. We put no limit on the type of business, person, or project that we work with.

Yes, of course. Some clients check in once every few months, others like ongoing help and maintenance. There’s no pressure either way - just whatever works best for you.

It depends on the size of the project. Once we know the scope of your needs, we give you a clear number.